Bug Report - G-Force for MediaMonkey installation problem

Unmonitored G-Force bug reporting

Moderators: andy55, b.dwall

Post Reply
the nightfly
Posts: 1
Joined: Tue Feb 24, 2009 2:07 am
Location: Maple Valley, Washington

Bug Report - G-Force for MediaMonkey installation problem

Post by the nightfly »

Your System Information
Version of your OS: WinXP Pro SP2
Version of G-Force ? (Just downloaded from your site 2/24/09 -- 1.54.0.2?)
Version of your media player: MediaMonkey 3.0.7.1191
Graphics hardware info: ATI Radeon X1600
CPU info: AMD Athlon 64 x2 5600+
Other info: Online Armor firewall

Detailed Description of Bug

When I try to install, it pops up a window titled "InstallIQ" with a message "Installing installation, please wait..."

After a few seconds, a tab appears on the taskbar reading "G-Force Installation," but there's no way to access the window or dialog attached to the tab.

The "InstallIQ" stays on-screen indefinitely, until I finally have to use Task Manager to make it go away, which, of course, terminates the whole installation. This is the case whether or not I have my firewall up and running or shut down

Description of How to Replicate Bug

1) Download the current G-Force for Media Monkey.
2) Make sure Media Monkey is closed.
3) Run the G-Force install.
4) When you get the "Do you want to run this file?" dialog, click "Run."
5) When the "InstallIQ" window pops up, wait. And wait. And wait....

User avatar
juxtiphi
Moderator
Posts: 1467
Joined: Sat Jan 15, 2005 1:29 pm

Re: Bug Report - G-Force for MediaMonkey installation proble

Post by juxtiphi »

the nightfly wrote:Your System Information
Version of your OS: WinXP Pro SP2
Version of G-Force ? (Just downloaded from your site 2/24/09 -- 1.54.0.2?)
Version of your media player: MediaMonkey 3.0.7.1191
Graphics hardware info: ATI Radeon X1600
CPU info: AMD Athlon 64 x2 5600+
Other info: Online Armor firewall

Detailed Description of Bug

When I try to install, it pops up a window titled "InstallIQ" with a message "Installing installation, please wait..."

After a few seconds, a tab appears on the taskbar reading "G-Force Installation," but there's no way to access the window or dialog attached to the tab.

The "InstallIQ" stays on-screen indefinitely, until I finally have to use Task Manager to make it go away, which, of course, terminates the whole installation. This is the case whether or not I have my firewall up and running or shut down

Description of How to Replicate Bug

1) Download the current G-Force for Media Monkey.
2) Make sure Media Monkey is closed.
3) Run the G-Force install.
4) When you get the "Do you want to run this file?" dialog, click "Run."
5) When the "InstallIQ" window pops up, wait. And wait. And wait....

sorry for the late reply i dont know how I missed it,

could you explain just what is the "installIQ" I have never heard of this nor have I seen it with GF

Post Reply