G-Force won't load on 64-bit iTunes
Moderators: BTT, andy55, b.dwall, juxtiphi
G-Force won't load on 64-bit iTunes
iTunes version <mumble, mumble> on Mac OS X <mumble, mumble> complains that G-Force does not support 64-bit and is disabled. Probably true of other visualizers you folks make.
64 bit is not yet supported. there is no reason for it except that people have upgraded to 64 bit and they dont really need it.
what are you doing with your comp that needs 64 bit support? answer probably nothing. 9 out of ten people use their comps for nothing more than SIMPLE downloading, listening to music or watching videos and email. right now those activities dont need 64 bit. If you are the one out of the ten who uses their comp for audio and video creation and restoration, or high end graphic development then I am sorry you cant use G-force.
It is my opinion that most who bought 64 bit systems did so for no reason.
what are you doing with your comp that needs 64 bit support? answer probably nothing. 9 out of ten people use their comps for nothing more than SIMPLE downloading, listening to music or watching videos and email. right now those activities dont need 64 bit. If you are the one out of the ten who uses their comp for audio and video creation and restoration, or high end graphic development then I am sorry you cant use G-force.
It is my opinion that most who bought 64 bit systems did so for no reason.
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kentdorsey
- Posts: 1
- Joined: Fri Jul 29, 2011 2:44 am
I have to disagree with your assessment as uninformed and simply not true, at best. The latest crop of consumer systems being sold are 64-bit and so is the software. The users have no choice. Are we all high end designers now as you claim?
Please do not blame users for choosing to buy the most current platform and OS. Have you not been tracking the roadmap for the platforms you support and their projected eol? Macs have been shipping for years with 64-bit processors as have most PCs. Mac OS X has been switching the core software to 64-bit versions for several releases as well.
The current version of iTunes runs 64-bit by default. It is disingenuous to blame users for staying current with their OS upgrades, while you have clearly chosen to not stay current with OS releases as a developer.
I used to have great respect for your development skills. Your post is a huge disappointment and reflects an outdated knowledge of the current state of hardware and software platforms, punctuated by an unflattering arrogant dismissal and unfounded elitism that is quite frankly embarrassing to read here.
Do the right thing and either support the product or discontinue it. Don't make petty excuses and blame your users for simply buying the current platform as it becomes available.
Please do not blame users for choosing to buy the most current platform and OS. Have you not been tracking the roadmap for the platforms you support and their projected eol? Macs have been shipping for years with 64-bit processors as have most PCs. Mac OS X has been switching the core software to 64-bit versions for several releases as well.
The current version of iTunes runs 64-bit by default. It is disingenuous to blame users for staying current with their OS upgrades, while you have clearly chosen to not stay current with OS releases as a developer.
I used to have great respect for your development skills. Your post is a huge disappointment and reflects an outdated knowledge of the current state of hardware and software platforms, punctuated by an unflattering arrogant dismissal and unfounded elitism that is quite frankly embarrassing to read here.
Do the right thing and either support the product or discontinue it. Don't make petty excuses and blame your users for simply buying the current platform as it becomes available.
kentdorsey wrote:I have to disagree with your assessment as uninformed and simply not true, at best. The latest crop of consumer systems being sold are 64-bit and so is the software. The users have no choice. Are we all high end designers now as you claim?
Please do not blame users for choosing to buy the most current platform and OS. Have you not been tracking the roadmap for the platforms you support and their projected eol? Macs have been shipping for years with 64-bit processors as have most PCs. Mac OS X has been switching the core software to 64-bit versions for several releases as well.
The current version of iTunes runs 64-bit by default. It is disingenuous to blame users for staying current with their OS upgrades, while you have clearly chosen to not stay current with OS releases as a developer.
I used to have great respect for your development skills. Your post is a huge disappointment and reflects an outdated knowledge of the current state of hardware and software platforms, punctuated by an unflattering arrogant dismissal and unfounded elitism that is quite frankly embarrassing to read here.
Do the right thing and either support the product or discontinue it. Don't make petty excuses and blame your users for simply buying the current platform as it becomes available.
first off I am not a developer. second, if you knew anything about this site you would know that I do not work for soundspectrum and if you had read any of the older posts here you would have read Andy's reasons for not concentrating on 64 bit when a scant few people asked about it.
You say I am uninformed! do you really think I have no idea what the markets doing?
imho 64 bit is unnecessary for people who just use their comps to listen to music, watch videos or email their friends which is about 85% of those who own a PC. True
The only folks benefiting from 64 bit right now are hardcore gamers and people who use a comp for developing games or rendering huge video productions. what do you need 64 bits for?
Most of the folks who frequent this site know Andy is working hard to make as many people happy as he can, and when he gets the 64 bit coding down for G-force right he will release it. simple as that.
I know there is no option for pms in this forum but If you want to speak with a person who works for SS try asking sitsparky for the reason why it hasnt happened yet. He posts here fairly often.
juxtiphi wrote:You say I am uninformed! do you really think I have no idea what the markets doing?
imho 64 bit is unnecessary for people who just use their comps to listen to music, watch videos or email their friends which is about 85% of those who own a PC. True
what do you need 64 bits for?
Have you actually TRIED to buy a new computer recently? ALL major manufacturers are only shipping computers with Win 7 64-bit these days. Are you saying that we should buy a new computer and then downgrade it to 32-bit just so we can run G-Force.
It's not a matter of whether people NEED 64-bit or not, it's a fact that people are getting 64-bit by default.
So yes, your comments are uninformed.
We are aware of compatibility issues with our software and the new Mac OS X 10.7 (Lion) and iTunes 10.4 and are working to address this shortly within a coming update. Though we typically try to address these things before a new media player or operating system is officially released, Apple makes it a bit more difficult and less cost-effective for developers when leading up to a product launch. In fact, along with other third-party plug-ins previously available within iTunes, there are a number of other applications which either do not work on OS X Lion yet or have shaky workarounds. However, please know that compatibility with this new OS and new version of iTunes is top priority for us right now and we hope to be able to release a compatible update as soon as we can.
Workaround for iTunes in Lion
Most, if not all, third-party iTunes plug-ins are not yet available in 64 bit mode for OS X Lion or Windows 7. In Lion there is a viable workaround: Get Info on the iTunes app (Command-I) and put a check mark in the box that says "Open iTunes in 32 bit mode." iTunes will run perfectly well in this mode until the 64 bit versions of your (our) favorite plug-ins are available. Besides G-Force, I use SRS iWOW, an audio enhancement plug-in. So I have multiple reasons to use this solution. I don't have a 64 bit version of Windows so someone else will have to let us know if there is a comparable workaround in Windows.
Any developer who wants to continue selling (or simply distributing) their iTunes plug-ins will have to upgrade them to 64 bit eventually. That's a simple market imperative. However impatient we may be as users, those of us who are not developers probably have no way of knowing how difficult the job may be. Considering all the components to a complex visualizer like G-Force, I suspect it's not a simple matter. In the meantime, patience is a virtue.
Any developer who wants to continue selling (or simply distributing) their iTunes plug-ins will have to upgrade them to 64 bit eventually. That's a simple market imperative. However impatient we may be as users, those of us who are not developers probably have no way of knowing how difficult the job may be. Considering all the components to a complex visualizer like G-Force, I suspect it's not a simple matter. In the meantime, patience is a virtue.
Plans for Support of Mac OS X Lion?
Now that it's been a few months, is there any indication that soundspectrum is going to start looking at supporting the latest Mac OS X? Or is soundspectrum abandoning Mac OS X?
I saw in the FAQ a vague statement that maybe at some point in the unspecified future they might consider looking at what it would take to eventually update the software. That has not been updated in a long time. I've read the various threads in this forum and saw nothing more informative.
I've tried the proposed "32-bit mode" workaround and it still does not work, it just displays a flat white screen. It was nice while it worked with the previous OS version, but you can't stay with the old OS version forever.
I don't feel cheated or anything, there was never any promise of continued support for Mac OS X. It's been so long since the release of Lion it would just be nice to get some indication of soundspectrum's plans.
I saw in the FAQ a vague statement that maybe at some point in the unspecified future they might consider looking at what it would take to eventually update the software. That has not been updated in a long time. I've read the various threads in this forum and saw nothing more informative.
I've tried the proposed "32-bit mode" workaround and it still does not work, it just displays a flat white screen. It was nice while it worked with the previous OS version, but you can't stay with the old OS version forever.
I don't feel cheated or anything, there was never any promise of continued support for Mac OS X. It's been so long since the release of Lion it would just be nice to get some indication of soundspectrum's plans.
@ JollyPaul: You're right, G-Force does not work in Lion, even with iTunes in 32 bit mode. SRS iWOW does, however, so I mistakenly assumed G-Force would do as well. My bad.
Which means that if Sound Spectrum wants to stay in business they are going to have to get with the program - sooner rather than later, in my opinion. Given that Windows is also moving to 64 bit platforms, this is not a Mac only issue (Windows 8 is a whole other kettle of fish - and potentially just as smelly).
As for Apple making it hard for developers to keep up-to-date, that argument hardly seems viable these days. Lion betas have been available to third-party developers for over a year now. And many developers were ready for Lion when it was released or have updated for Lion compatibility since then. I think the question has more to do with developers' individual plans and strategies than with Apple's - or Microsoft's. Sixty-four bit compatibility has been on the table for a long time now. You can't credibly lay off blame for your failure to be ready on OS developers. Application developers are responsible for setting their own priorities - and those priorities are clearly evident in their products.
Which means that if Sound Spectrum wants to stay in business they are going to have to get with the program - sooner rather than later, in my opinion. Given that Windows is also moving to 64 bit platforms, this is not a Mac only issue (Windows 8 is a whole other kettle of fish - and potentially just as smelly).
As for Apple making it hard for developers to keep up-to-date, that argument hardly seems viable these days. Lion betas have been available to third-party developers for over a year now. And many developers were ready for Lion when it was released or have updated for Lion compatibility since then. I think the question has more to do with developers' individual plans and strategies than with Apple's - or Microsoft's. Sixty-four bit compatibility has been on the table for a long time now. You can't credibly lay off blame for your failure to be ready on OS developers. Application developers are responsible for setting their own priorities - and those priorities are clearly evident in their products.
In the words of Bender: "You're boned!" It does not look good for an update. I did get a kick out of this months old bit from SoundSpectrum's FAQ:phase700b wrote:I wonder what happens if a new working version doesn't come out until after my year's up.
"Current versions of G-Force are not yet fully compatible with the new Mac OS X 10.7 (Lion)"
Yes, "not fully compatible", as in it does not work at all. If nothing else, SoundSpectrum has a sense of humor
Is this a offical statement?!
Hello, Could Sound Spectrum please post something more concrete regarding your plans for OSX Lion and/or 64bit computing (if any)?
Right now it seems like the post by user JUXTIPHI in the forum is really the only voice on this subject. While he states he does not work for Sound Spectrum, he seems to be on a first name basis with people at Sound Spectrum, answers many posts on the Forum board and is listed as a moderator. Frankly, his post on the subject is condescending and not in-touch with reality. His post reads:
[quote="juxtiphi"]64 bit is not yet supported. there is no reason for it except that people have upgraded to 64 bit and they dont really need it.
what are you doing with your comp that needs 64 bit support? answer probably nothing. 9 out of ten people use their comps for nothing more than SIMPLE downloading, listening to music or watching videos and email. right now those activities dont need 64 bit. If you are the one out of the ten who uses their comp for audio and video creation and restoration, or high end graphic development then I am sorry you cant use G-force.
It is my opinion that most who bought 64 bit systems did so for no reason.[/quote]
Amazingly this was posted in July of this year, 2011. Not 2008 when 64bit was “on the horizon”...Most computers now days are 64bit and as consumers we have no choice but to purchase a 64bit, especially us MAC fans---his answer on the Forum board shows a lack of the knowledge regarding the current state of the consumer computer market and is unprofessional at best.
Is this why Sound Spectrum has no firm info regarding OSX Lion or a 64bit version? Because Sound Spectrum believes that us stupid consumers went out and purchased a computer that we don’t really need! I really hope this person does not reflect the opinion of everyone at Sound Spectrum.
I have been a GForce customer for many years. I think your software is the best out there. But the lack of communication and the ignorant post on your board on this topic is starting to make think I should take my 64 bit iMac and look elsewhere for my software.
Some Official communication on this subject to your existing user base would go a long way towards showing that you care.
Regards[/quote]
Right now it seems like the post by user JUXTIPHI in the forum is really the only voice on this subject. While he states he does not work for Sound Spectrum, he seems to be on a first name basis with people at Sound Spectrum, answers many posts on the Forum board and is listed as a moderator. Frankly, his post on the subject is condescending and not in-touch with reality. His post reads:
[quote="juxtiphi"]64 bit is not yet supported. there is no reason for it except that people have upgraded to 64 bit and they dont really need it.
what are you doing with your comp that needs 64 bit support? answer probably nothing. 9 out of ten people use their comps for nothing more than SIMPLE downloading, listening to music or watching videos and email. right now those activities dont need 64 bit. If you are the one out of the ten who uses their comp for audio and video creation and restoration, or high end graphic development then I am sorry you cant use G-force.
It is my opinion that most who bought 64 bit systems did so for no reason.[/quote]
Amazingly this was posted in July of this year, 2011. Not 2008 when 64bit was “on the horizon”...Most computers now days are 64bit and as consumers we have no choice but to purchase a 64bit, especially us MAC fans---his answer on the Forum board shows a lack of the knowledge regarding the current state of the consumer computer market and is unprofessional at best.
Is this why Sound Spectrum has no firm info regarding OSX Lion or a 64bit version? Because Sound Spectrum believes that us stupid consumers went out and purchased a computer that we don’t really need! I really hope this person does not reflect the opinion of everyone at Sound Spectrum.
I have been a GForce customer for many years. I think your software is the best out there. But the lack of communication and the ignorant post on your board on this topic is starting to make think I should take my 64 bit iMac and look elsewhere for my software.
Some Official communication on this subject to your existing user base would go a long way towards showing that you care.
Regards[/quote]
Hello rkl4life
This post was made recently by Paul Brower, an employee of SoundSpectrum, hope it helps.
Regards BTT (Moderator)
This post was made recently by Paul Brower, an employee of SoundSpectrum, hope it helps.
For further information click on the following link:- http://www.soundspectrum.com/support/contact.htmlsitsparky wrote:We are aware of compatibility issues with our software and the new Mac OS X 10.7 (Lion) and iTunes 10.4 and are working to address this shortly within a coming update. Though we typically try to address these things before a new media player or operating system is officially released, Apple makes it a bit more difficult and less cost-effective for developers when leading up to a product launch. In fact, along with other third-party plug-ins previously available within iTunes, there are a number of other applications which either do not work on OS X Lion yet or have shaky workarounds. However, please know that compatibility with this new OS and new version of iTunes is top priority for us right now and we hope to be able to release a compatible update as soon as we can.
Regards BTT (Moderator)
That was useful up to the point he began blaming Apple. In fact, Lion has been available to developers for at least a year. For whatever reason SoundSpectrum chose to wait until after Lion's public release to start dealing with it. That's not Apple's fault - and trying to shift the blame is disingenuous if not dishonest. SoundSpectrum dropped the ball and now they're paying the piper (to mix some metaphors). A little integrity here would be refreshing, but it doesn't seem likely at this point.BTT wrote:Hello rkl4life
This post was made recently by Paul Brower, an employee of SoundSpectrum, hope it helps.
For further information click on the following link:- http://www.soundspectrum.com/support/contact.htmlsitsparky wrote:We are aware of compatibility issues with our software and the new Mac OS X 10.7 (Lion) and iTunes 10.4 and are working to address this shortly within a coming update. Though we typically try to address these things before a new media player or operating system is officially released, Apple makes it a bit more difficult and less cost-effective for developers when leading up to a product launch. In fact, along with other third-party plug-ins previously available within iTunes, there are a number of other applications which either do not work on OS X Lion yet or have shaky workarounds. However, please know that compatibility with this new OS and new version of iTunes is top priority for us right now and we hope to be able to release a compatible update as soon as we can.
Regards BTT (Moderator)