Hello,
After I use g-force and I close it, if I leave my computer for a while, the system will lock all by its self. I don't have any screen savers set to turn on or to put my screen to sleep. This only happens after I use g-force and I have to restart my computer to prevent it from happening.
This has occurred to me on both my laptop and my desktop running Windows 7 Pro 64 bit using dual monitors and the latest version of g-force.
If anyone can shed some light on this issue, that would be great!
Thanks
Joe
Random Locking of Computer?
Moderators: BTT, andy55, b.dwall, juxtiphi
Hello 3dhomejoe
Click on the following link and start a support ticket:- http://www.soundspectrum.com/support/contact.html
Please follow the below steps to ensure that your support ticket gets the best analysis possible:
1. If you haven't already, open a new SoundSpectrum support ticket and thoroughly describe the problem you're having. Be detailed. The more details and information you provide, the more likely SoundSpectrum will be able to assess your problem.
2. Start G-Force in your media player (or G-Force Standalone).
3. Press SHIFT+i. You should see several lines of small white text appear within G-Force. If you don't see this text, ensure that G-Force has keyboard focus. If you're using Windows Media Player, enter full screen mode while G-Force is running in order for your key presses to be effective.
4. On your desktop, you should now see a file named "SoundSpectrum Log.txt". Open this text file, select all (CTRL+A on Windows and Command+A on OS X), and copy its contents to the system clipboard (CTRL+C on Windows and Command+C on OS X).
5. Paste the text to your support ticket (CTRL+V on Windows and Command+V on OS X) and submit it.
Regards BTT
Click on the following link and start a support ticket:- http://www.soundspectrum.com/support/contact.html
Please follow the below steps to ensure that your support ticket gets the best analysis possible:
1. If you haven't already, open a new SoundSpectrum support ticket and thoroughly describe the problem you're having. Be detailed. The more details and information you provide, the more likely SoundSpectrum will be able to assess your problem.
2. Start G-Force in your media player (or G-Force Standalone).
3. Press SHIFT+i. You should see several lines of small white text appear within G-Force. If you don't see this text, ensure that G-Force has keyboard focus. If you're using Windows Media Player, enter full screen mode while G-Force is running in order for your key presses to be effective.
4. On your desktop, you should now see a file named "SoundSpectrum Log.txt". Open this text file, select all (CTRL+A on Windows and Command+A on OS X), and copy its contents to the system clipboard (CTRL+C on Windows and Command+C on OS X).
5. Paste the text to your support ticket (CTRL+V on Windows and Command+V on OS X) and submit it.
Regards BTT
I have the same problem with both the 32 bit and 64 bit versions of WMP on Windows 7 64 bit. An easy workaround is to activate and then deactivate the "On resume, display logon screen" check box in the screen saver settings menu.
After exiting your media player (if you used G-Force), perform the following:
1. Right click on the desktop. This will open a context menu.
2. Select (click on) "Personalize." This will open a control panel.
3. Select "Screen Saver." This will open the screen saver settings menu.
4. Select the "On resume, display logon screen" check box.
5. Select "Apply."
6. Deselect the "On resume, display logon screen" check box.
7. Select "OK."
I find this easier than logging in as I use my computer from my recliner (my computer is connected to my HDTV) and I usually don't have my keyboard in my lap and this can be done with just the mouse.
I can't believe that SoundSpectrum does not know about this problem as it is not new ( I have been experiencing it for a couple of years) and I have seen it referenced on this forum in the past. In fact one poster complained about this after downloading the trial version and said that he would not buy the gold/platinum version because it broke his computer. I would have posted the above procedure for him but i didn't see the original post until a couple of weeks later. Makes you wonder how many sales SoundSpectrum has lost because of this. People get very nervous and upset when their computers start doing abnormal things after downloading and installing a program. I consider this a minor bug with an easy workaround, but I can understand some people (unfamiliar with this wonderful product) immediately uninstalling and deleting G-Force for this in fear that it might be some kind of malware.
By the way, I just renewed my license for G-Force last week and am eagerly anticipating the next version. I loves me some G-Force.
After exiting your media player (if you used G-Force), perform the following:
1. Right click on the desktop. This will open a context menu.
2. Select (click on) "Personalize." This will open a control panel.
3. Select "Screen Saver." This will open the screen saver settings menu.
4. Select the "On resume, display logon screen" check box.
5. Select "Apply."
6. Deselect the "On resume, display logon screen" check box.
7. Select "OK."
I find this easier than logging in as I use my computer from my recliner (my computer is connected to my HDTV) and I usually don't have my keyboard in my lap and this can be done with just the mouse.
I can't believe that SoundSpectrum does not know about this problem as it is not new ( I have been experiencing it for a couple of years) and I have seen it referenced on this forum in the past. In fact one poster complained about this after downloading the trial version and said that he would not buy the gold/platinum version because it broke his computer. I would have posted the above procedure for him but i didn't see the original post until a couple of weeks later. Makes you wonder how many sales SoundSpectrum has lost because of this. People get very nervous and upset when their computers start doing abnormal things after downloading and installing a program. I consider this a minor bug with an easy workaround, but I can understand some people (unfamiliar with this wonderful product) immediately uninstalling and deleting G-Force for this in fear that it might be some kind of malware.
By the way, I just renewed my license for G-Force last week and am eagerly anticipating the next version. I loves me some G-Force.
@BTT what you suggested works but only until you run G-Force or AEON again and close it. Then this behavior starts again.
You could also simply open up the screen saver tab select a different screen saver hit apply close it then open it again and select the screen saver you originally wanted and it will be fine again until you open g-force/aeon and then close it and its back again.
At first I thought it was something else causing the problem maybe a windows update or some bug in the group policies or registry. I have resume logon screen disabled all over the place and yet it still comes back.
I installed it onto one of my other pc's that I had not yet updated with the last round of updates to see if it would do the same thing, Installed AEON opened winamp started aeon let it run a minute then closed winamp then instead of the screen saver starting I got the logon screen.
The only way to get rid of it entirely is to disable the screen saver completely. Seeing as I have my computers hooked to my plasma TV as well as a monitor its not a good idea so for now I am stuck with this problem.
Hope this odd problem can be fixed cause its a bit annoying.
You could also simply open up the screen saver tab select a different screen saver hit apply close it then open it again and select the screen saver you originally wanted and it will be fine again until you open g-force/aeon and then close it and its back again.
At first I thought it was something else causing the problem maybe a windows update or some bug in the group policies or registry. I have resume logon screen disabled all over the place and yet it still comes back.
I installed it onto one of my other pc's that I had not yet updated with the last round of updates to see if it would do the same thing, Installed AEON opened winamp started aeon let it run a minute then closed winamp then instead of the screen saver starting I got the logon screen.
The only way to get rid of it entirely is to disable the screen saver completely. Seeing as I have my computers hooked to my plasma TV as well as a monitor its not a good idea so for now I am stuck with this problem.
Hope this odd problem can be fixed cause its a bit annoying.
Hello DireWolf
My PCs all have XP installed (didn't take to 7), and I run G-Force, Aeon and WhiteCap without this problem which seems to suggest it's a Windows 7 related issue. I don't really want to install 7 to try and replicate what you are experiencing so, I have contacted SoundSpectrum (Friday) asking them to post a reply in this thread.
Regards BTT
My PCs all have XP installed (didn't take to 7), and I run G-Force, Aeon and WhiteCap without this problem which seems to suggest it's a Windows 7 related issue. I don't really want to install 7 to try and replicate what you are experiencing so, I have contacted SoundSpectrum (Friday) asking them to post a reply in this thread.
Regards BTT
Hello all. Yes, this is strictly a Windows 7 issue and we are very aware of it. We have a few bug reports open for our current versions which will hopefully be addressed in our next round of releases, and this particular issue is something we have been looking into for awhile. I apologize for any inconvenience, though we do appreciate your patience in this matter. Unfortunately, I cannot give any workarounds our easy manual fixes at this time, but if something does come my way before our next round of updates I will make sure to share this information with you.
Just my .02$, I have found that @~33 fps, each frame must be completed in 18ms or faster (as reported by the 'r' command)... or things tend to go to hell in a hand basket rather quickly. FYI, 18ms, under the most FAVORABLE (read: unattainable) conditions equates to 55 fps (read: processing overhead). Luckily, this isn't an issue for 2 cores, with a base (Not turbo-ed) clock of 2ghz or so (1024x576), and most frames are processed MUCH faster than 18ms, EXCEPT during certain transitions... I recently installed an SSD, and things seem to run a bit smoother, but disk access is only PART of a more complicated set of variables. I can be running along and get a sudden drop to 25 fps, that seems to take a period of time, to work itself back out... and this is with the CPU% utilization far less than maximum. Things are seriously more complicated when trying to use with a recording program (Fraps, Bandicam, etc) UNLESS you are willing to store uncompressed RBG, which STILL requires a reasonably fast disk, AND MUCHO DISK SPACE. 
. Is the GPU and memory important??? yup, but only part of the equation... and staying BELOW that 18ms number seems to hold some consistency.
. Is the GPU and memory important??? yup, but only part of the equation... and staying BELOW that 18ms number seems to hold some consistency.My Grfx card is nothing special its GTX 560 TI super clocked. Basically salvaged off my old pc that died. Feel no need to change it though cause my new rig can crush any game at highest settings "so far".BTT wrote:Hello DireWolf
To the best of my knowledge you are the first person able to run Aeon without the 'hesitation' when changing scenes.
How much memory have you installed?, and which graphics card have you used?
Regards BTT
16 GB of ram 4x4 corsair dominator series.
Core i7 3770K 3.50GHz 8MB Cache LGA1155 77W Quad-Core Processor
SABERTOOTH Z77 LGA1155 ATX Intel Z77 PCIe 3.0, USB 3.0, SATA 6Gb/s Motherboard
Letting it run for 30-40 min on highest settings I noticed it hesitate 6 times maybe, Barely noticeable and I was starring at the screen waiting for it to happen.
On my old motherboard and a quadcore running at 3.04ghz on "moderate" settings the hesitation was almost every scene change and more noticeable.
Worth noting however that board was near death and probably was not performing as well as it use to.
I am betting its the new chipset and cpu that's helping the most.
EDIT.
Just to add I ran again for 30 min at 50FPS instead of 60 FPS and maybe its random chance or maybe its better set that way cause it did not hesitate once.
Honestly can not tell the difference between the 50/60 as far as how it responds to music. Maybe it just leaves a little more slack for the hardware to catch up to the rendering.
Anyway I am a happy camper now
Hello trc2932
There will probably be a new version of G-Force available in the next few weeks. When this is released, and if SoundSpectrum have fixed this issue, and you have renewed your licence then contact them direct by clicking on the link below giving your details. I can assure you SoundSpectrum will be sympathetic to your situation.
http://www.soundspectrum.com/support/
Regards BTT
There will probably be a new version of G-Force available in the next few weeks. When this is released, and if SoundSpectrum have fixed this issue, and you have renewed your licence then contact them direct by clicking on the link below giving your details. I can assure you SoundSpectrum will be sympathetic to your situation.
http://www.soundspectrum.com/support/
Regards BTT